CARDIFF Bay’s entertainment destination, The Red Dragon Centre, has introduced additional health and safety measures with the wellbeing of visitors and staff at the heart.

The multitude of measures came as venues inside the complex reopened to the public on Monday, August 3.

Venue managers, Savills Management Resources have worked collaboratively with the Centre’s leisure and dining occupants, to implement the safety measures in accordance with Welsh government guidelines to reopen safely this week.


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The most dramatic measure in place is a one-way system to ensure that social distancing is maintained and that footfall through the site can be managed.

Yellow arrows indicate the direction of travel in the new system, supplemented by a variety of audio and visual reminders including public address system announcements, rope and pole barrier systems, and branded, bilingual signage stationed at each entrance.

Venues at The Red Dragon Centre will also be implementing queuing systems to monitor capacity and maintain social distancing within their individual outlets and in accordance with their risk assessments.

Venues including Cadwaladers and Cardiff Bay Tavern have reopened their indoor dining facilities, while leisure venues Hollywood Bowl opened on Tuesday, August 4 and Simply Gym will open on Monday, August 10.

Restaurants Zaika and Five Guys, who have been operating takeaway and delivery services during lockdown, also reopen for indoor dining, with Five Guys joining Cadwaladers and Cardiff Bay Tavern in participating in the UK Government’s ‘Eat Out to Help Out ‘scheme on Mondays through to Wednesdays.

Cadwaladers store manager, Bernadette Cammilleri said: “We are delighted to welcome customers back to our café for indoor dining.

“We’ve been working closely with the Centre on a range of measures to ensure customers feel safe and enjoy their experience when they decide to visit.”

To mitigate the spread of covid-19 throughout the Centre, cashless payment systems are in place where possible and an enhanced cleaning regime has been introduced with special attention being paid to touchpoints.

Procedures such as the use of PPE when necessary, hygiene protocols such as frequent handwashing and cleaning in a way which is anti-microbially effective have also been recommended to staff.

Red Dragon Centre manager, Clare Jenkins said: “We are thrilled to be able to welcome visitors back to the Centre and have worked hard to “#bringbackthefunsafely”.

“Safety is at the heart of our reopening plans.

“We have drawn on the expertise within Savills and collaborated with each brand individually to ensure, in accordance with Welsh government guidelines, that both staff and customers are able to enjoy their experience at the Centre.

“It is important that we try to keep everyone safe as we enter our new future.”

For information about The Red Dragon Centre and the latest venue openings, visit or follow the Centre on Facebook