Alun Cairns MP has welcomed Silver Lining
12:00pm Friday 18th October 2013 in News
OLDER people across the Vale will now have access to vital support over the phone in Welsh, English and other languages thanks to a new befriending and advice helpline which has been funded by the Big Lottery Fund.
The new Silver Line service was set up in May 2012 by Esther Rantzen to provide the first and only freephone helpline for older people to operate UK-wide 24 hours a day, seven days a week. The service will be launched before Christmas this year when older people are at their most vulnerable from loneliness and isolation. The Silver Line will support older people who are often reluctant to ask for help, are frightened and confused, or simply want to talk to another human being having spent the day entirely on their own. The new service will also provide access to information and a befriending service to break through the stigma of admitting to loneliness.
Alun Cairns commented: I have heard recently from many older constituents who feel a sense of isolation and this scheme may be of help to such people. We all know how transformative a phone call can be and will life you mood and self-esteem. This Lottery funding has been made available through the Funds £20 million Dignity programme for older people which focuses on providing services to older people who are isolated and lonely across the UK.
"The Silver Line scheme is a good example of partnership working and will connect individuals to local services and activities, and in the same way that ChildLine, founded by Esther in 1986, helped abused children, The Silver Line will support older people who are experiencing abuse or neglect, and make sure they are protected."