Royal Mail announces delivery changes
12:01pm Thursday 26th September 2013 in News
BARRY residents are set to experience Royal Mail delivery changes beginning over the next few weeks.
The changes, in the CF62 (sectors three to nine) and CF63 areas (sectors one to four) will see postmen and postwomen use new delivery methods and adopt revised delivery routes as these changes are introduced on a phased basis.
Every address should receive a letter advising of the changes.
The changes mean Royal Mail will continue to deliver in the morning and for a longer period during the day.
Many customers will continue to get their mail by lunchtime.
The time customers receive mail will depend on where they live on the new delivery route. This may be later or possibly earlier than current delivery times.
When mail volumes vary, the Royal Mail may adjust delivery arrangements and times.
A Royal Mail spokesperson said: “The way in which we communicate with each other has changed dramatically. Unfortunately, fewer letters are now posted every day and Royal Mail needs to organise its delivery routes to be as efficient as possible. We also deliver more larger items and so we are investing in new equipment to carry these items to customers even more securely.
The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags.”
Customers with queries after received a letter, can call the customer services team on 0845 601 1399.
Deaf and hard of hearing customers can use textphone 0845 600 0606.