Barry's King Square Post Office praised after modernisation work
2:02pm Tuesday 20th August 2013 in News
BARRY’S King Square Post Office has been described as “fantastic” after modernisation work was completed at the branch.
The branch, on Holton Road, now features an open plan counter with four serving positions, a consultation room where financial advice can be given and the retail desk has moved.
The Post Office, which is now a ‘main’ post office rather than a ‘local’ post office, also features longer opening hours until 5.30pm on weekdays and weekends, and is now capable of dealing with new services including car tax.
Assembly Member Jane Hutt, post office manager for the area Non Williams and Councillor Chris Elmore visited the branch on Tuesday to see how the modernisation work had gone.
The change to the branch is part of a three-year investment and support programme, the largest in the history of the Post Office, which will see around 6, 000 branches (about half the Post Office network) converting to new style branches.
Assembly Member Jane Hutt said: “It’s fantastic here. There has been a transformation here into a main branch and it’s clear from what Vimali is saying that his customers are delighted with the new surroundings.”
She added: “I want to congratulate the post office and the post master for taking the initiative in modernising this vitally important service in Barry.”
Vimal Kabaria, sub postmaster of King Square Post Office for the last two years, said that customers had welcomed the modernisation.
“We have had good positive feedback from customers,” he said.
“Now that we are open until 5.30pm it’s like a revelation.
“We are also doing car tax, which we didn’t do before, and a few other additional services.”
Les Vogel, who also works at the post office, added about the changed layout: “It’s much more professional and it’s much easier to talk to people now.
“It’s friendlier too as before we were behind a glass front.”
Non Williams, stakeholder manager and post office manager for the area, said: “Considerable investment has gone in to make it more open plan and the consultation room is ideal as we are moving into financial services.”
She added: “It’s part of a programme of investments that other post offices are undertaking. Around 6000 branches will transform over the next few years.”
Councillor Chris Elmore, who represents the Castleland ward, described the modernisation as “brilliant”.
“The fact that they can now provide more services is so beneficial,” he said.
“I think longer opening hours mean more of a service being offered.”